5 YEAR LIMITED WARRANTY
We understand that most of our buyers are non-swimming pool professionals, so we have made owning and maintaining a therapy pool easy and affordable. But if anything goes wrong within the first five years, we will repair at no charge to you. The first 90 days, we cover shipping both ways. After that, your only obligation is to pay for the shipping to return the item back to us for repair. If, upon inspection, the repair was the result of a manufacturer's defect or error, the shipping costs will be refunded to you (up to $35 USD).
Special Note: As a courtesy to our customers, we offer post-dating on our warranty. If you are buying a therapy pool package to take advantage of a special offer or sale price but are not planning to set it up for a month or two or longer, just let us know in advance and we will note your account to post-date your warranty.
Things you should know: If an item is received and shows signs of abuse or abnormal use, there will be a charge to repair the item. This charge depends on the item being returned, but will not exceed $100USD. Also, if an item is inspected and the damage is a result of faulty wiring or faulty install at the buyer's location, no further warranty repair will follow until proof the cause is fixed.
Disclaimer: This warranty is applicable to only Therapy Pool packages. We are not responsible for any other product or accessory purchased from any other source.